Hello, I’m Kim✨

I'm a Designer creating enterprise digital experiences that simplify complex customer journeys. I combine UX, content strategy, interaction design, and visual thinking to design experiences for customers across web, mobile, and email.

Xcel Energy

Business Welcome Experience • Website Redesigns • Forms Common Framework

Ecolab

Content Strategy • Global Careers Website • Personalized Experiences • Talent Brand Design

 iOS Solution “Party Animal” • Visual Design “MDZ Interiors”

Independent

What I Do

My experience touches…

customer web, mobile app, email journeys, design systems, accessibility, research-informed content, global careers websites, employer brands, content management systems (CMS), UX writing, UX best practices, and design.

I help teams…

simplify complex user journeys, design scalable content systems, improve customer comprehension, increase conversion, build accessible experiences, align content with business goals, enhance visual experiences, and collaborate across Product, Design, Engineering, Marketing, and Research.